Terms of service

Terms of Service

Last Updated: 2024-12-26

Welcome to Maronite Community! By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. General Information

Maronite Community operates an online store offering a variety of products, including jewelry, clothing, accessories, and home essentials.

2. Product Information

We strive to provide accurate descriptions and images for all our products. However, slight variations in color or appearance may occur due to screen settings and manufacturing processes.

2.1 Jewelry Material Information

We prioritize quality and transparency. Here’s what you need to know about the materials we use:

  • Stainless Steel: Durable and resistant to rust, our stainless steel jewelry maintains its shine with proper care. Avoid prolonged exposure to chlorine, perfumes, and sweat to prevent potential color changes.

  • 925 Sterling Silver: We only sell authentic 925 sterling silver. While it may naturally tarnish over time, it can easily be polished back to its original shine.

  • 18K Gold: Our 18K gold pieces are genuine and crafted from a blend of yellow and rose gold, ensuring a unique and elegant finish.

  • Gold Plated: We exclusively gold plate our 925 sterling silver jewelry with premium 24K gold, providing a luxurious look while preserving the quality of the silver base.

To extend the lifespan of your jewelry, we recommend storing items in a dry place and avoiding exposure to water, perfumes, and harsh chemicals.

2.2 Clothing and Accessories

Our clothing collection includes high-quality apparel designed for comfort and style. Sizes and measurements are provided on each product page. Slight variations may occur due to fabric and production differences.

2.3 Home Essentials

We also offer products like mousepads and other accessories. All items are made from premium materials to ensure durability and functionality.

3. Orders and Payments

All prices are listed in [Currency] and include applicable taxes unless otherwise stated. We accept various payment methods, including credit cards, PayPal, and other secure options provided at checkout.

Once an order is placed, you will receive an email confirmation. Please review your order carefully before confirming, as changes cannot be guaranteed after submission.

4. Shipping Policy

We aim to process and ship orders within 8-11 business days. Delivery times vary depending on your location. You will receive tracking information once your order has been dispatched.

  • Domestic Shipping: 4-6 business days

  • International Shipping:: 6–20 business days (depending on the destination country's customs process).

We are not responsible for delays caused by customs, weather conditions, or carrier issues.

5. Return and Refund Policy

We want you to be satisfied with your purchase. If you are not happy with your order, you can request a return or exchange within 14 days of receiving your item.

Conditions for Returns:

  • The item must be unused, in its original packaging, and in the same condition as received.

  • Personalized or final-sale items are non-refundable.

To initiate a return, please contact us at maronitechristiancommunity@gmail.com Refunds will be processed within 5-7 business days after receiving the returned item.

6. Warranty and Product Care

While we ensure high-quality products, normal wear and tear are expected. Jewelry care instructions are provided with each purchase to help maintain your item's condition.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

8. Intellectual Property

All content on our website, including images, logos, and product descriptions, is the property of Maronite Community and may not be used without permission.

9. Limitation of Liability

Maronite Community is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Contact Information

For questions or concerns, please reach out to us:

  • Email: maronitechristiancommunity@gmail.com

  • Business Hours: Monday to Friday, 9 AM - 5 PM (CET)

By using our services, you agree to these terms. We reserve the right to update our Terms of Service at any time without prior notice. Please review this page periodically for changes.

Thank you for shopping with Maronite Community!